Last updated: June 12th 2024

Bad refund policies are infuriating. You feel like the company is just trying to rip you off. We never want our customers to feel that way, so our refund policy is simple: If you’re ever unhappy with our products for any reason, just contact [email protected] and we'll take care of you.

Examples of Full Refunds We Would Grant:

• If you were just charged for your next month of service but you meant to cancel, we’re happy to refund that extra charge.
• If you forgot to cancel your account a couple of months ago and you haven’t used it since then, we'll give you a full refund for a few back months. No problem.
• If you tried one of our products for a couple of months and you just weren’t happy with it, you can have your money back.
• If someone at LegalFast has seemingly purposefully misled a customer into purchasing or paying for something that doesn’t exist.

Examples of Partial Refunds or Credits We Would Grant:

• If you forgot to cancel your account a year ago, and there’s been activity on your account since then, we’ll review your account usage and figure out a partial refund based on how many months you used it.
• If you upgraded your account a few months ago to a higher plan but didn’t end up using the extra features, projects, or storage space, we’d consider applying a prorated credit towards future months.
• If we had extended downtime (multiple hours in a day, or multiple days in a month) or you emailed customer service and it took multiple days to get back to you, we’d issue a partial credit to your account.

Get in touch:

At the end of the day, almost everything on the edges comes down to a case-by-case basis. Send us a note, tell us what's up, and we'll work with you to make sure you’re happy.

*This policy applies to any product created and owned by LegalFast.